Art and Craft File in English

Return Policy

Product Return Policy – Downloadable Products

Effective Date: 2 July, 2023

Thank you for choosing our downloadable product. We strive to provide you with high-quality products and excellent customer service. However, please note that due to the nature of downloadable products, all sales are final, and we do not accept returns or offer refunds for these items. This policy outlines the conditions and terms related to our non-returnable downloadable products. Please read this policy carefully before making a purchase.

1. Non-Returnable Products:

1.1 All downloadable products are considered non-returnable. Once the purchase is complete and the download link or access to the product has been provided, we cannot accept returns or issue refunds.

2. Product Evaluation:

2.1 We understand that purchasing a downloadable product may require careful consideration. To assist you in making an informed decision, we provide detailed product descriptions, specifications, and, if available, demos or trial versions. We encourage you to review this information thoroughly before making a purchase.

3. Technical Support:

3.1 If you encounter any technical difficulties or require assistance with the downloadable product, we offer technical support to help you resolve any issues. Please reach out to our customer support team, and we will do our best to assist you.

4. Defective Products:

4.1 In the unlikely event that you encounter a defective downloadable product, please contact our customer support team. We will investigate the issue and, if confirmed, provide a replacement or alternative resolution, at our discretion.

5. Unauthorized Use:

5.1 It is essential to protect the intellectual property rights of our products. Any unauthorized use, sharing, or distribution of the downloadable product may result in legal consequences. By purchasing and downloading the product, you agree to abide by the terms and conditions outlined in the product’s licensing agreement.

6. Changes to the Return Policy:

6.1 We reserve the right to modify or update this Product Return Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website or platform.

Please understand that this return policy applies specifically to downloadable products. For physical products or services, please refer to the respective policies provided for those items. If you have any further questions or require clarification, please contact our customer support team.

Thank you for your understanding. We appreciate your business and strive to provide you with exceptional downloadable products and services.